Privacy Policy
Last updated: June 17, 2026
PAL Safety Training Inc. is located in Alberta, Canada. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, book an appointment, or purchase a product or service.
Personal information we collect
We may collect personal information you choose to provide, such as your name, phone number, email address, address, booking details, order details, payment-related details, or message content.
Payments are processed through Stripe. We do not store full credit card numbers on our website.
We may also receive basic technical and security information needed to operate and protect the website, such as browser type, device information, website security information, and website functionality information.
How we use personal information
We use personal information to:
respond to inquiries;
provide products, services, courses, bookings, and customer support;
manage appointments, orders, payments, refunds, or rescheduling requests;
maintain website security and functionality;
meet legal, accounting, tax, dispute, warranty, or business record requirements;
protect our business, customers, rights, property, and safety.
We only collect, use, and disclose personal information for reasonable business purposes.
Cookies and tracking
We use required cookies only as needed to keep our website secure and functional.
Non-essential cookies are restricted. We do not use non-essential cookies for analytics, advertising, remarketing, or visitor profiling.
We do not use Google Analytics, Google Ads conversion tracking, Meta Pixel, remarketing pixels, or similar website tracking scripts.
We have not configured our website to send visitor activity, conversion, remarketing, or analytics data to Google.
We do not use website tracking to create visitor activity profiles.
Google Ads
We may advertise through Google Ads.
Our website is not configured with Google Ads conversion tracking, remarketing tags, Google Analytics, or other Google website tracking scripts.
Google may process information when you interact with Google services or click on a Google advertisement, but PAL Safety Training Inc. does not use website-based Google tracking to monitor visitors after they arrive on our website.
Service providers
We may use trusted service providers to help operate our business, including Squarespace for website hosting and functionality, Stripe for payment processing, and Google Ads for advertising.
These service providers may process or store information outside Canada.
Service providers are only authorized to use personal information as needed to provide services to us, comply with legal requirements, or protect the security and integrity of their systems.
You may contact us with questions about our use of service providers outside Canada.
Disclosure of personal information
We do not sell personal information.
We may disclose personal information:
to service providers that help us operate our business;
when required or permitted by law;
to protect our rights, safety, property, customers, or business operations;
with your consent.
Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, or as required for legal, accounting, tax, dispute, warranty, insurance, or business record purposes.
When personal information is no longer reasonably required, we will delete, destroy, anonymize, or securely retain it in accordance with our business and legal requirements.
Security
We use reasonable safeguards to protect personal information against loss, unauthorized access, use, or disclosure.
No website or electronic system can be guaranteed to be completely secure.
If a privacy breach occurs, we will assess and respond to it in accordance with applicable legal requirements.
Access and correction
You may ask to access or correct personal information we hold about you, subject to legal limits.
Contact
For privacy questions, access requests, correction requests, or questions about service providers outside Canada, contact:
PAL Safety Training Inc.
Email: info@pal-training.ca
Phone: 780-800-6691
Privacy requests should be made by email so we can review and respond in writing.